Service and Support

We're Here to Help

Our goal is to perform consistently and deliver to you value-added services with the highest level of quality. We want to maintain life-long relationships with our customers and meet not only our commitments, but your expectations.

Here at Delta, we strive to bring you industry leading machines, but we don’t stop there. We know that after you get your new Delta product home, your journey with your new machine has just begun. That’s why we are constantly working to improve our ability to serve you beyond the point-of-sale. We may not be very big (not yet anyway), but we dream big and want to work as hard as we can for you as our machines do.

Check our resources:

Find manuals, parts lists, and other support documents.

We value craftsmanship and quality, nothing less will do.

CONTACT US

Our customer care team strives to be innovative and creative, reward initiative, and foster ownership mind set. Like many small companies, we consider ourselves a family. We focus on our roles within the family and how they contribute to our shared success and the success of our customers.

    Technical Support

    For product assembly, user or other technical product related questions.

    1-866-999-1499

    Customer Support

    For customer service related items including order status, warranty, parts, and service.

    1-800-223-7278

    Location

    2651 New Cut Rd, Spartanburg, SC 29303  

    Hours

    Monday – Friday:
    8:00AM – 5:00PM (ET)

    Saturday – Sunday:
    Closed

    Email

    customercare@dpec-na.com
    Please allow 2-3 business days for email responses